MACRO 4

Computer hardware, securely downloadable and recordable computer firmware and securely downloadable and recordable computer software on mainframe, midrange and open systems platforms, for use in fault analysis, performance and data manipulation, for use in document/information/print management, application performance management, monitoring and measurement, and for use in digital transformation and modernization

Training services for mainframe, midrange and open systems platforms which relate to the use and installation of computer firmware and computer software for use in fault analysis, performance and data manipulation, document/information/print management, application performance management, monitoring and measurement and digital transformation and modernization

Computer services, namely, computer software licensing, computer code conversion for others, computer programming; computer software programming consultancy services ; installation, maintenance and repair of computer software and technical support, namely, providing fixes, error corrections or maintenance releases as well as providing telephone and online assistance to address technical difficulties users may experience with the computer software