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Downloadable computer application software for placing on-line commercial orders and processing claims in the field of steel; Downloadable computer application software that allows customers access to view purchase history, quantity requests, and available inventories in the field of steel in roll, sheet and strip form, for further use in the manufacture of finished goods; Downloadable customer application software for providing customer, product, trade, market, inventory and industry information about steel in roll, sheet and strip form, for further use in the manufacture of finished goods