LTCG

Customer services, namely, responding to customer inquiries or inquiries by others in the field of long term insurance via telephone or other electronic means; insurance premium billing

Insurance administration and processing services in the field of long term care insurance, namely, insurance processing via scanning of paper applications and claim documents, receiving and handling electronic applications and claim documents and applications and claim documents submitted through a web portal, handling communications related to application processing, and providing application and claim status, insurance underwriting, insurance policy issuance and administration, insurance claims management via making claim decisions, insurance claims processing services, insurance premium bill payment processing and collecting, and administration of insurance policy and computing insurance premium rate changes; consulting services in the field of insurance policy, actuarial services, regulation compliance and clinical audits via reviewing standards and practices to assure compliance with established business practices and protocols, insurance laws and regulations; insurance agent and broker commission payment processing services; electronic processing of insurance claims and payment data

Health screening assessments in the field of physical health and lifestyle; cognitive acuity screening assessments; providing long-term health care management plans