LP SMARTCONNECT

Downloadable computer software for allocating customer engagement communications to one or more live chat, voice call, or other communication channels based on communication efficiency, customer needs and end user preferences; Downloadable mobile applications for allocating customer engagement communications to one or more live chat, voice call, or other communication channels based on communication efficiency, customer needs and end user preferences

Providing temporary use of on-line non-downloadable software for allocating customer engagement communications to one or more live chat, voice call, or other communication channels based on communication efficiency, customer needs and end user preferences; Software as a service (SAAS) services featuring software for allocating customer engagement communications to one or more live chat, voice call, or other communication channels based on communication efficiency, customer needs and end user preferences