LIVEVANTAGE

Downloadable computer software and software distributed on electronic storage media that perpetually monitors network equipment, computers, devices, software, and related services, which executes transactions at the protocol, operating system, file, application and communications level in order to determine and report the availability and quality of service for intranet, internet, extranet, eCommerce and eBusiness network installations and, in the event of failure or degradation, alerts human operators, computers, software systems, robotic devices and communications equipment in order for corrective action to be taken; and electronic publications, namely manuals and technical references, distributed therewith

Printed publications, namely, manuals and technical references for computer software that perpetually monitors network equipment, computers, devices, software, and related services, which executes transactions at the protocol, operating system, file, application and communications level in order to determine and report the availability and quality of service for intranet, internet, extranet, eCommerce and eBusiness network installations and, in the event of failure or degradation, alerts human operators, computers, software systems, robotic devices and communications equipment in order for corrective action to be taken

Online technical support, namely, troubleshooting of computer software problems for computer software that perpetually monitors network equipment, computers, devices, software, and related services, which executes transactions at the protocol, operating system, file, application and communications level in order to determine and report the availability and quality of service for intranet, internet, extranet, eCommerce and eBusiness network installations and, in the event of failure or degradation, alerts human operators, computers, software systems, robotic devices and communications equipment in order for corrective action to be taken