LIVEPERSON CONVERSATION BUILDER

Instant messaging services; Interactive online communication services, namely, providing on-line facilities for real-time interaction between bots and humans concerning topics of interest relating to customer service

Software as a service (SAAS) services featuring software for improving automated functionality of chatbots and automated customer engagement programs by creating conversation simulation flows; Software as a service (SAAS) services featuring software for building automated messaging programs for use in real-time bot to human interaction and communication