LINCOLN CARECOMPASS

Support services for critical illness policy claimants, namely, providing referrals in the fields of community support groups and child care; advice regarding health care providers, namely providing referrals to healthcare providers, providing medical referrals; review and evaluating health and medical records for accuracy and cost management

Critical illness insurance underwriting regarding critical illness insurance policies that include wellness program benefits, namely a critical illness assessment benefit that pays a cash benefit toward a covered assessment test and a family care benefit that pays child care expenses while a covered person is hospitalized for a covered illness; telephone hotline services for critical illness insurance policy claimants, namely offering advice regarding personal finances; providing information in the field of healthcare and insurance, namely, providing information about health insurance claims, insurance billing and fee negotiation

Travel assistance services for critical illness policy claimants, namely arranging for emergency medical transportation, travel information, concierge services and travel bookings for transportation; travel agency services, namely making reservations and bookings for temporary lodging

Telephone and hotline counseling services for critical illness policy claimants, namely offering advice regarding emotional concerns and legal concerns; active case management services, namely coordination of overall health care needs of critical illness policy claimants