LIBERTYTRACE

Providing online non-downloadable case management software for use by a distributed workforce of social services investigators that provides a systematic approach for processing incoming service requests for government investigations of abuse, neglect, exploitation, and abandonment of adults with disabilities, allowing staff to record, track, manage, analyze, and report data relative to each request, providing assignment of tasks to specific staff for monitoring, follow-up, management oversight, reassignment, and escalation, allowing transition of tasks and activities among team members, recording a case history, and dashboard views summarizing all cases by region, status, and assignment for monitoring of key data points