LEXIMAIL

components for computer software for use in global, public systems of computer networks, private systems of computer networks, and semi private systems of computer networks accessible to selected groups of persons, to morphologically, syntactically, and semantically analyze the questions contained in incoming electronic mail, and generate automatic responses based on such analysis; to automatically route electronic mail to appropriate human contact; and to track and prepare reports on electronic mail receipt and response data, together with instructional manuals sold and distributed therewith as a package