LEADING CUSTOMER LOYALTY

Printed publications, namely, brochures, books, manuals, reference guides, pamphlets, posters, cards, printed assessments in the field of customer relationship management, business management, business leadership development, education, sales and sales promotion, business organization and strategy, assessment and development, career growth and increased productivity

Business consultation in the field of customer relationship management, business management, business leadership development, business organization and strategy; career placement consulting

Educational services, namely, providing live and web-based seminars, workshops, lectures and classes, and training for administrative professionals, managers and directors and distribution of course materials in connection therewith, all in the fields of customer relationship management, business management, business leadership development, education, sales and sales promotion, business organization and strategy, assessment, personal and professional development, career growth and increased productivity and course materials provided in connection therewith