KNOWSERVICE

Downloadable mobile applications for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits; Downloadable web application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to the management of hotels, hostels, motels, cruise liners, other temporary accommodations; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to facility management; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to hospitality management; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to guest service management; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to the management of housekeeping operations; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to customer satisfaction; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to guest satisfaction; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits designed to manage the provision of services for hotel guests; web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits downloadable by customers to aid customer satisfaction; web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits downloadable by guests to aid guest satisfaction; web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits downloadable by guests to improve their hotel experience; Downloadable web application software and mobile application software for use in customer management, customer flow management, queue management, reservation management, requests and complaints management; Downloadable web application software and mobile application software designed to interface with critical infrastructures within hotels and accommodation; Downloadable web application software and mobile application software designed to interface with fire and smoke detection apparatus; Downloadable web application software and mobile application software designed to interface with customer relation management tools within hotels and accommodation; Downloadable web application software and mobile application software for identifying, defining, monitoring and managing the scope and components of tasks allocated to hotel employees; Downloadable web application software and mobile application software for use in monitoring, analyzing and auditing hotel inventories and stock levels; Downloadable web application based software and mobile application software designed to facilitate preventative and corrective maintenance of hotel buildings and similar premises; Downloadable software applications for management services, namely, for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits

Hotel management services for others; administrative hotel management; business management of hotels for others; business management, business management assistance, business and business organization consultancy services all relating to hotels, hostels, motels and other temporary accommodation, restaurant, conference facilities and catering; information, advisory and consultancy services relating to all of the aforesaid; organization, operation and supervision of loyalty schemes and incentive schemes which provide organization, review and supervision of guest service, housekeeping and maintenance operations to support loyalty, incentive, promotional programs offered by hotels, motels, inns, cruise liners and other temporary accommodations, such programs providing discounts or upgrades to customers through the administration of customer-personalized incentives, for promotional purposes; organization, operation and supervision of customer loyalty schemes which provide organization, review and supervision of guest service, housekeeping and maintenance operations to support loyalty, incentive, promotional programs offered by hotels, motels, inns, cruise liners and other temporary accommodations, such programs providing discounts or upgrades to customers through the administration of customer-personalized incentives, for promotional purposes; management of customer loyalty, incentive or promotional schemes which provide organization, review and supervision of guest service, housekeeping and maintenance operations to support loyalty, incentive, promotional programs offered by hotels, motels, inns, cruise liners and other temporary accommodations, such programs providing discounts or upgrades to customers through the administration of customer-personalized incentives, for promotional purposes; organization and management of business incentive and loyalty schemes which provide organization, review and supervision of guest service, housekeeping and maintenance operations to support loyalty, incentive, promotional programs offered by hotels, motels, inns, cruise liners and other temporary accommodations, such programs providing discounts or upgrades to customers through the administration of customer-personalized incentives, for promotional purposes; organization, operation and supervision of customer loyalty schemes, namely, administration of a loyalty program which provides incentives for service providers to effectively manage and resolve customer complaints, for promotional purposes; organization, operation and supervision of an incentive scheme, namely, arranging and conducting incentive reward programs for service providers and their customers, for promotional purposes; business efficiency experts

Design of web application software and mobile application software; development of web application software and mobile application software; implementation of web application software and mobile application software; design, development and implementation of web application software and mobile application software for the management of hotel guest services; design, development and implementation of web application software and mobile application software for the management of housekeeping operations; design and development of web application software and mobile application software downloadable by customers; design and development of web application software and mobile application software downloadable by hotel guests; design and development of web application software and mobile application software in relation to guest satisfaction; updating and maintenance of web application software and mobile application software; repair of web application software and mobile application software; installation and customization of web application software and mobile application software; software as a service services featuring software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits; software as a service services featuring software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to hotel management; software as a service services featuring software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in the field of hospitality; application service provider, namely, hosting computer software applications of others; cloud computing, namely, providing virtual computer systems and virtual computer environments through cloud computing; providing temporary use of on-line, non-downloadable web application software and mobile application software implementation services; providing temporary use of on-line, non-downloadable software applications for management services; providing temporary use of on-line non-downloadable web application software and mobile application software in the field of hotels, hostels, motels and other temporary accommodation and hospitality, namely, software for use by employers and employees in managing and processing information relating to customer care, customer complaints, maintenance and upkeep of premises, employee tasks and attendance, and training; consulting in the nature of development, design and implementation of automated systems, namely, electronic data security systems, in the management of hotels, hostels, motels and other temporary accommodation; consulting in the nature of development, design and implementation of automated systems, namely, electronic data security systems, in relation to hospitality management