KNOWLEDGE CAPTURE

computer software for knowledge management; computer software for recording and manipulating computer screen images, for recording and manipulating user interaction with the computer, and for recording and manipulating audio; interactive computer software for eliciting information from computer users; user manuals supplied as a unit with the foregoing; books, magazines, and newsletters in the field of knowledge management recorded on electronic media

books, magazines and newsletters, in the field of knowledge management

providing information, data, electronic documents, databases, graphics, audiovisual information and web pages in the field of knowledge management via computer and communication networks