KNK

Pre-recorded DVDs and CD-Roms featuring training information in the field of computer software implementation

Printed matter in the field of information technology, namely, periodic newsletters and trade magazines in the field of computer software, instructional booklets and manuals and project manuals

[ Advertising in the field of information technology, business economics, industrial sciences; providing office functions ]

Providing access to telecommunications networks

Providing educational services, namely, conducting workshops, seminars and classroom instruction in the fields of computer software, software training, IT-process training, systems training, IT-project management training, IT- systems change management, and business consulting, business process optimization, business administration, project management, management of organizational change, coaching, business management

Design, development, installation and maintenance of computer software, namely, computer software for enterprise resource planning, document management systems, data and information management, document storage, retrieval and archiving; and computer software services, namely, IT-consulting, technical support services, namely, troubleshooting of computer software problems, providing remote access, namely, installing software tools on the customer's site to remotely provide software services, namely, installation, configuration, maintenance and trouble shooting in the nature of technical support services of computer software; online help namely, providing computer technology support services, namely, help desk services, implementation, configuration management, installation services and troubleshooting in the nature of technical support services of computer software; industrial analyses, namely, development of customized software for others for use in information services for enterprises, root cause analyses and solution, quality management, crisis management, risk analysis, business process analysis and optimization, business organization analysis and optimization, corporate culture analysis and moderation