Mark Identification

KLINGENSTEIN FIELDS

Serial Number

99288667

Filing Date

Jul 17, 2025

Trademark by

KLINGENSTEIN FIELDS & CO. L.P.

Classification Information

Financial planning and investment advisory services; Investment management; Venture capital fund management; Venture capital services, namely, providing financing to emerging and start-up companies

Insurance and Financial

PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR ENABLING SEAMLESS SWITCHING OF CUSTOMER MESSAGES AND CONVERSATIONS BETWEEN COMMUNICATION CHANNELS, NAMELY SMS, FACEBOOK MESSENGER, WHATSAPP, INSTAGRAM DIRECT, AND WEB-BASED CHAT, IN ORDER TO MAINTAIN CONTINUOUS AND UNINTERRUPTED CUSTOMER SERVICE; PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR SWITCHING ACTIVE CONVERSATIONS BETWEEN LIVE HUMAN AGENTS AND AI-POWERED VIRTUAL AGENTS WITHIN A CONTACT CENTER ENVIRONMENT; SOFTWARE AS A SERVICE (SAAS) FEATURING SOFTWARE FOR OMNICHANNEL MESSAGING, AGENT ROUTING, AND CUSTOMER ENGAGEMENT FOR USE BY CONTACT CENTERS, CALL CENTERS, BPO PROVIDERS, AND CUSTOMER SERVICE TEAMS.