Software as a service (SAAS) services featuring software using artificial intelligence (AI) for analyzing, categorizing, and routing customer feedback and support requests; providing temporary use of non-downloadable software for collecting, processing, and visualizing customer experience data; software for identifying and prioritizing product issues, support problems, and usability pain points; providing AI tools for customer sentiment analysis, trend detection, and issue resolution tracking; providing application programming interfaces (APIs) for integrating AI-powered customer feedback analysis into third-party platforms; all for use by businesses and organizations in improving products, services, and customer satisfaction.
Computer and Scientific