KCS

(( Printed matter, namely, a series of written articles, research and white papers, manuals, handouts and brochures all in the field of knowledge management ))

Business knowledge management consultation services for application in customer service and support services, internal information technology services, help desk services, product engineering and development, product management and quality management; provision of information via a website featuring information in the field of business knowledge management for application in customer service and support services, internal information technology services, help desk services, product engineering and development, product management and quality management

Workshops in the field of knowledge management for application in customer service and support services, internal information technology services, help desk services, product engineering and development, product management and quality management, and distributing course material in connection therewith