KBOT

Computer services, namely, acting as an application service provider of information and knowledge content and resource application software; providing on-line non-downloadable application software for accessing knowledgebase and web self-service offerings on websites, mobile sites and mobile applications; providing on-line non-downloadable application software for deflecting live chat, co-browse, email, phone and other engagements by providing contextual relevant information and knowledge resources and content; providing on-line non-downloadable application software for providing information and knowledge content and resources to visitors of a website, or mobile site or users of a mobile application; providing on-line non-downloadable application software for capturing and analyzing behavior and data of visitors to websites, mobile sites and mobile apps to generate recommendations for displays of information and knowledge content and resources