KBO

Business management analysis; Business advisory services, consultancy and information; Total quality management services, namely, business management services for establishing business quality policy and determining business means for implementing those policies to improve customer satisfaction; Assistance, advisory services and consultancy with regard to business planning, business analysis, business management, business organization, marketing and customer analysis; Providing business advice and information in the field of business management and customer experience

Business training in the field of business management and customer experience; Teaching and training in business, industry and information technology

Software as a service (SAAS) services featuring software for data analysis and quality assurance for use in the fields of business management and customer experience; Software as a service (SAAS) services featuring software for data analysis and quality assurance for use in advising businesses with call centers on issues of customer interaction and experience; Software as a service (SAAS) services featuring software for data analysis and quality assurance for use in business coaching; Software as a service (SAAS) services featuring software for data analysis and quality assurance for use in business coaching in the fields of business management and customer experience, namely, coaching executives, managers, employees, and call center agents, applicants, coaches, executives, employees, of businesses with call centers on issues of customer interaction and experience