KALIOPE

[ Software for voice over internet protocol (VoIP) systems; ] Computer telephony software for use in call centers; Software for managing and monitoring telephone calls; Software for telephone call recording, speech synthesis, and data collection and analysis; Software for interactive voice recognition systems; [ Software for speech analytics and emotion detection; Software for asynchronous speech recognition; ] Software for conferencing telephone calls; Software for sending and receiving SMS text messages; [ Software for providing web chat services for call centers; ] Internet based software for providing customer portals to launch and manage calling campaigns