ITIL

Blank machine readable computer media, namely, [ floppy disks, ] hard disks and CD-ROM; software used to set up, operate and manage information technology systems; electronic publications, namely, books, magazines and manuals featuring information about the operation and management of information technology systems recorded on CD-ROM, [ audio tapes and video tapes ]

Publications, namely, printed guides, directories and instructional and teaching material, all in the field of information technology

Providing on-line databases featuring information about the operation and management of information technology systems