IT DELIVERS, PEOPLE ACT

Business processes and business process management; business process services, namely, identification, process mapping, institutionalization, streamlining business processes; identification of best process candidates for improvement based on cost of capital consumed; implementing custom business process and management systems for improving enterprise wide performance; enterprise business management process consulting, namely, strategy, efficiency, risk, communication, automation, and monitoring; enterprise resource planning, continual risk management assessment, and unified communications; fail safe and fail secure unified digital push communications system and methodology; business communications, namely, routine, incident, crisis, and disaster mitigation; proactive process problem identification and root cause analysis integrating proactive risk analysis and mitigation processes; consulting regarding business risk mitigation processes, namely, business process failure events, root cause analysis and system-generated, sustainable corrective actions; business planning related to risk identification, risk institutionalization, risk analysis and risk mitigation; business management consulting and advisory services, namely, in business processes, process development strategies, business process improvement plan development, organizational transformation, business process technology integration, and operational sustainability; consulting, namely, project, engineering, manufacturing, and service systems process and methodology; providing information in the fields of business process analysis, business process improvement and business process innovation; internal audit services; training and education services; management, control, and communications related to document development, strategic planning, disaster planning; secure, private, client short- and long-term data storage; supports certification of process management systems for International Organization for Standardization (ISO) and industry specific standards