76396339
Apr 17, 2002
Dec 16, 2003
COMPUTER SOFTWARE FOR USE IN COMPILING, TRACKING AND ANALYZING INFORMATION ASSOCIATED WITH CUSTOMER PROBLEMS, ISSUES AND COMPLAINTS, TO DETERMINE THEIR CAUSES, PREDICT FUTURE OCCURRENCES, AND FORMULATE CORRECTIVE ACTIONS FOR RESOLVING OR ELIMINATING SUCH PROBLEMS, ISSUES AND COMPLAINTS
Electrical and Scientific Apparatus