computer software for creating, transmitting, and monitoring service requests in the fields of computer hardware, software and networks; computer software for managing and monitoring the operation of other computer software and computer hardware, for the purposes of enhancing performance and reliability, correcting malfunctions, and tracking the status of software applications and processes and information technology projects; computer software for accessing and sharing information and data over computer and communication networks; computer software for protecting the security of data
Electrical and Scientific Apparatusapplication service provider, namely, managing and hosting enterprise software applications and infrastructure for others
Computer and Scientific