77981714
Apr 23, 2009
Jan 31, 2012
Computer software for use in information technology IT service management, for service desk automation, for providing a service catalog, network configuration management database (CMDB), network operations management, workflow management, application discovery management, IT operations monitoring, internet protocol (IP) availability and performance management, multiprotocol label switching (MPLS) management, VoIP performance management, network protocol management, network availability management, business service management, business impact management, root cause analysis of network problems, network configuration and compliance management, server and desktop configuration, compliance management, storage discovery, network capacity management, network reporting, performance management, data center configuration analytics management, application configuration and performance management, visualization management, run book automation, cross-domain discovery and insight, and data center automation
Electrical and Scientific Apparatus