INTERVOICE

Printed instructional materials in the fields of computers, computer software, telecommunications, computer telephony, interactive telecommunications, interactive voice response communications,graphical telephony application development and/or enhanced telephony services

Management of telephone call centers for others; operation of telephone call centers for others; business information services for the interactive telecommunications and information systems of others; business and marketing consulting

Installation, maintenance and repair of computer and telecommunications hardware; computer installation, maintenance and repair; installation, maintenance and repair of telecommunications networks, apparatus, and instruments; installation, maintenance and repair of computer networks; installation, maintenance and repair of computer systems; installation, maintenance and repair of audiotex, interactive voice response, voice messaging and voice recognition systems

Electronic, electric and digital transmission of voice, data and/or messages; internet telephony services; providing collocation services for voice and data communications applications; providing telecommunications connections to a global computer network; telecommunications consultation; telecommunications services, namely, personal communications services; telephone voice messaging services; voice-activated dialing services; providing multiple-user access to a global computer information network; telecommunication services, namely, local and long distance transmission of voice and data by means of telephone transmissions; interactive voice response services, namely, the prompting, recording, storage and transmission of voice messages by telephone; electronic voice messaging, namely, the recording and subsequent transmission of voice messages by telephone and featuring voice response, voice messaging and voice recognition technology; computer telephony services

Computer education training; training services in the fields of computers, computer software, telecommunications, computer telephony, interactive telecommunications, interactive voice response communications, graphical telephony application development and/or enhanced telephony services

Computer network design for others; computer site design; computer software design for others; consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others; custom design and engineering of computer telephony systems; technical support services, namely, troubleshooting of computer hardware and software problems; technical support, namely, monitoring of network systems; engineering; technology consultation in the fields of computers, computer software, telecommunications, computer telephony, interactive telecommunications, interactive voice response communications, graphical telephony application development and/or enhanced telephony services; application service provider (ASP) featuring software for interactive telecommunications and computer telephony; installation, maintenance and repair of computer software; engineering design and development services for others in the fields of computer technology and telecommunications; design of audiotex, interactive voice response, voice messaging and voice recognition systems; computer services for interactive telecommunications and information systems, namely, providing remote management of the processing of telephone calls and data telecommunications across a communications network, interactive voice response communications, graphical telephony application development, inbound or outbound call distribution; technical support, namely, troubleshooting of computer hardware and software problems for interactive telecommunications and information systems of others