INTELLIGENT RESPONSE

Providing demand creation and lead generation activities and services; customer services, namely, responding to customer inquiries regarding businesses' products and services for others, such as by providing general product and service information, pricing information, product availability, and the like; customer services, namely, responding to customer inquiries regarding businesses' products and services for others via telephone, email and instant messaging, such as by providing general product and service information, pricing information, product availability and the like; lead conversion services, namely, responding to potential customer inquiries regarding businesses' products and services for others via email and other electronic means, for the purpose of inducing potential customers to purchase the goods or services