INSTANTIS

computer software [ for enhancing the websites of others ], namely, software for capturing and storing information obtained from website visitors into a database, and for automating and managing e-commerce communications and functions, namely, customer inquiries, order processing, or service requests

computer services [ for enhancing the websites of others ], namely, hosting a software application for others over electronic communications networks that captures and stores information obtained from website visitors into a database, provides others with access to the database in order to send communications to website visitors based on or incorporating information stored in the database, and that automates and manages e-commerce communications and functions, namely, customer inquiries, order processing, or service requests