INSTACC

Provision of contact center services for others, namely, the operation of centers to manage calls, electronic mail, and communications

Contact center services in the nature of telecommunications routing services and electronic messaging systems in the nature of electronic queuing telephone calls, emails, chat requests, and other forms of communication via a cloud-based network

Software as a service (SAAS) services featuring software for use in providing contact center communications, operations and management, and for use in providing contact center and telecommunications functionality, namely, predictive dialing, voice recognition, interactive voice response systems, and interactive transaction processing system; providing on-line, non-downloadable cloud computing software for use in providing contact center communications, operations and management; hosting of websites for others for use in operating contact centers