Mark Identification

INNOVATIVE WORKFORCE SERVICES

Serial Number

78037834

Filing Date

Dec 5, 2000

Trademark by

BANK OF AMERICA CORPORATION

Classification Information

COMPUTER SOFTWARE FOR USE IN CONNECTION WITH CUSTOMER CALL AND SERVICE CENTERS

Electrical and Scientific Apparatus

BANKING AND RELATED FINANCIAL SERVICES

Insurance and Financial

CONSULTATION SERVICES IN THE AREAS OF TECHNOLOGY IMPLEMENTATION, CALL ROUTING AND DELIVERY, FORECASTING, STAFF PLANNING, SCHEDULING AND OPTIMIZATION OF STAFF UTILIZATION

Computer and Scientific