INNOVATIVE VISION

Business process outsourcing services relating to customer care services, customer support services and call centers; outsourced call center services, namely, operation and management of call centers for others; providing telephone answering services and call center inbound and outbound services in the nature of operation of a call center for others, involving customer care, customer support, product and service sales, answering customer questions, booking appointments, order fulfillment and obtaining contact information, for others; business consulting services in the field of business process outsourcing, customer care services, customer support services and call center services, for others; business marketing consulting services; direct marketing of goods and services for others; collection, analysis, and reporting of customer and sales information and statistics for others; market analysis and research for others; Providing e-mail services relating to customer service management, namely, responding to customers inquiries for others via email involving customer care, customer support, product and service sales, answering customer questions, booking appointments, order fulfillment and obtaining contact information, for others

Call center inbound and outbound services in the nature of local and long distance telephone services for call centers, involving customer care, customer support, product and service sales, answering customer questions, booking appointments, order fulfillment and obtaining contact information, for others; Providing email services, namely, providing e-mail notification alerts via the internet involving customer care, customer support, product and service sales, answering customer questions, booking appointments, order fulfillment and obtaining contact information, for others; Providing online chat services, namely, providing on-line facilities for real-time interaction with other computer users in the nature of customer care, customer support, product and service sales, answering customer questions, booking appointments, order fulfillment and obtaining contact information, for others; providing text messaging services involving customer care, customer support, product and service sales, answering customer questions, booking appointments, order fulfillment and obtaining contact information, for others