INNOVATION@WORK

OPERATION AND MANAGEMENT OF TELEPHONE CALL CENTERS FOR INSURANCE AGENTS

PROVIDING TEMPORARY USE OF ONLINE NON-DOWNLOADABLE SOFTWARE FOR MANAGING AN INSURANCE AGENCY'S DAILY BUSINESS OPERATIONS; PROVIDING TEMPORARY USE OF ONLINE NON-DOWNLOADABLE COMPUTER SOFTWARE FOR THE COLLECTION, VIEWING, EDITING, ORGANIZING, MODIFYING, SEARCHING, PRINTING, SHARING, STORAGE, [ FACING, ] * FAXING, * AND TRANSMISSION OF CUSTOMER DATA; PROVIDING TEMPORARY USE OF ONLINE NON-DOWNLOADABLE COMPUTER SOFTWARE FOR THE TRANSMISSION OF ELECTRONIC MESSAGES; PROVIDING TEMPORARY USE OF ONLINE NON-DOWNLOADABLE COMPUTER SOFTWARE FOR VIEWING, PRINTING, AND CREATING INSURANCE DOCUMENTS; PROVIDING TEMPORARY USE OF ONLINE NON-DOWNLOADABLE COMPUTER SOFTWARE TO ALLOW CALL CENTERS TO ACCESS CUSTOMER INFORMATION, AND TO ROUTE AND MANAGE CUSTOMER INFORMATION AND INQUIRES; PROVIDING TEMPORARY USE OF ONLINE NON-DOWNLOADABLE SOFTWARE AND COMPUTER SOFTWARE FOR THE ELECTRONIC TRANSMISSION OF DATA VIA COMPUTER TERMINALS AND THE INTERNET; PROVIDING TEMPORARY USE OF ONLINE NON-DOWNLOADABLE SOFTWARE FOR THE TRANSFER AND TRANSMISSION OF DATA FOR USE IN BUSINESS TRANSACTIONS; PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE SOFTWARE FOR THE ADMINISTRATION OF EMPLOYEE BENEFITS, AND USER MANUALS SOLD THEREWITH FOR ALL OF THE ABOVEMENTIONED GOODS; CUSTOM COMPUTER SOFTWARE DESIGN FOR OTHERS; AND TECHNICAL SUPPORT SERVICES, NAMELY, PROVIDING ASSISTANCE WITH USE OF COMPUTER SOFTWARE