IMPRV

Software to measure, analyze, evaluate, and manage employee performance and improvement, customer satisfaction, and customer engagement; Software to survey, track, and analyze customer interaction, customer feedback, customer satisfaction, mystery shopper services, and other third party feedback to improve customer satisfaction and quality of service; Software to determine levels of employee aptitude and goal attainment; Electronic database to record human resources and customer information recorded on computer media

Business data analysis in the fields of employee performance and improvement, customer satisfaction, and customer engagement, customer and employee engagement, and customer experience; Providing an on-line searchable electronic database to record human resources and customer information; Mystery shopping services to improve customer satisfaction and quality of the service provided

Software as a Service (SAAS) services featuring software provided to measure, analyze, evaluate, and manage employee performance and improvement, customer satisfaction, and customer engagement; Software as a Service (SAAS) services featuring software provided to survey, track, and analyze customer interaction, customer feedback, customer satisfaction, mystery shopper services, and other third party feedback to improve customer satisfaction and quality of service; Software as a Service (SAAS) services featuring software provided to determine levels of employee aptitude and goal attainment