IMPPACT

Pre-recorded audio and video tapes, computer programs and software, programmed computer discs and CD-ROMs covering leadership, personal and professional development

Publications, namely books and teaching material featuring time management, customer service, business systems, business leadership, and personal development

Business and personal management systems and services featuring publications, books, software, personal organizers, planners and planner supplements

Educational services to include seminars, workshops, lectures, classes conducted on-site, in schools or via the internet in the fields of time management, business systems, customer service, and personal and professional development; mentoring program on leadership development

Software authoring in the areas of customer service, prospecting, marketing, business management, personal and professional development; business consulting services regarding organizational change, design and development