Mark Identification

IMA

Serial Number

75140144

Filing Date

Jul 19, 1996

Registration Date

Oct 7, 1997

Trademark by

INFORMATION MANAGEMENT ASSOCIATES INC.

Classification Information

computer programs for use in the fields of telemarketing, telesales, contact management, customer service and sales force automation and instruction manual sold therewith

Electrical and Scientific Apparatus

consulting services relating to the fields of telemarketing, telesales, contact management, customer service and sales force automation

Advertising and Business

training and educational instruction relating to the fields of telemarketing, telsales, contact management, customer service and sales force automation

Education and Entertainment