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Pre-recorded compact discs, video cassettes, audio cassettes, CDROM's, video tapes, DVD's, optical discs, laser discs featuring topics and instruction in the field of workplace effectiveness and satisfaction and organizational learning and development; Electronic publications, namely, books, manuals, workbooks, student activity guides, and teaching and facilitator guides, all stored on electronic, magnetic or optical storage media, all in the field of workplace effectiveness and satisfaction and organizational learning and development; Educational computer software for use in consulting and training in the field of workplace effectiveness and satisfaction and organizational learning and development

Printed publications, namely, books, manuals, workbooks, student activity guides, posters, and teaching and facilitator guides, in the field of workplace effectiveness and satisfaction and organizational learning and development

Business consulting services in the field workplace effectiveness and satisfaction and organizational learning and development; providing business information by means of a global computer network in the field of workplace effectiveness and satisfaction and organizational learning and development

Providing on-line chat rooms, message boards, and question and answer forums for transmission of messages among computer users concerning workplace effectiveness and satisfaction and organizational learning and development

Educational services, namely, conducting seminars, workshops, classes and live speaking performances in the field of workplace effectiveness and satisfaction and organizational learning and development