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Leadership education and training services, namely, providing interactive workshops, instructor led classes, and learning tools in the nature of workbooks, a three-dimensional model, and booklets in the field of how to give feedback to others regarding performance improvement and leadership development all the foregoing excluding education, training and consultancy services in the field of conflict and stress management, education, training and consultancy services in the field of psychological type theory, and education, training and consultancy services in the field of psychometric testing