IDEAL VOICE
Mark Identification

IDEAL VOICE

Serial Number

86150226

Filing Date

Dec 20, 2013

Registration Date

Feb 17, 2015

Trademark by

STARTEK

Active Trademark

Classification Information

Providing assistance and evaluation of selecting and hiring customer service agents, namely, managing the selecting and hiring of customer service agents for others

Advertising and Business

Scientific analysis, diagnostics, and evaluation of voice samples of customer service agents for the purpose of screening for training resistant qualities, including vocal clarity, listening comprehension, and dialogue disposition; Scientific testing and evaluation of voice quality of customer service agents to identify best candidates for customer service agents; Scientific and technological services, namely, analysis, diagnostics, and evaluation in the fields of customer service and contact center management; Providing assistance and evaluation of selecting and hiring customer service agents, namely, providing a website featuring technology that enables hiring managers to manage the entire candidate attraction and selection process, including assessments and skills test, as well as compiling data that facilitates the continuous improvement of the process; Providing web-based services featuring scientific modeling and human expertise technology for analyzing voice and speech of customer service agents; Providing web-based services in the fields of customer service and contact center management featuring technology that enables users to manage customer service agent; Quality management services, namely, quality evaluation and analysis, quality assurance, and quality control, in the fields of customer service and contact center management

Computer and Scientific