ICPORTAL

Technical support services, namely, analysis of and recommendations for software updates and patches, computer monitoring service which tracks application software performance and provides alerts concerning such performance, troubleshooting in the nature of diagnosing computer hardware and software problems, preparation, update, installation, maintenance, support and repair of computer software; software as a service (SAAS) services featuring software in the field of call center management for operating and managing call centers and software for providing a front-end interface for providing access to cloud-based and premise-based resources and services