ICARE

Miscellaneous Services Customer Care, Support and Retention are PRISM's services aimed at building and reinforcing customer loyalty, satisfaction and business growth through a continuous follow-up and feedback process that maintains an up-to-date 360 degree customer-centric view through CRM tools ICARE services address the needs and opportunities for increasing retention, minimizing customer turnover, and increasing up-selling and cross-selling opportunities into the installed base of customers