IBM SOCIAL BUSINESS

Computer hardware, namely, computers, computer servers, and storage apparatus, namely, storage systems for storage and backup of electronic data either locally or via a computer network; computer programs for controlling operations and the execution of computer systems, computer software, and computer networks; computer programs for connecting networks and computer systems, computer servers and storage apparatus of different kinds; operating system software; computer programs for connecting computers to each other and for enabling computer activity through a global computer network; computer programs for managing systems, computer software and processes existing in an information technology environment, instruction manuals sold as a unit with the products mentioned above

Printed matter, namely, books, pamphlets, newsletters, instruction manuals, written presentations, teaching and instruction materials, all in the field of computers, computer services, information technology and electronic business transactions through a global computer network

Computer systems integration services; computer advice services, namely, computer consultation; computer advice services, namely, computer consultation services in relation to the design, selection, implementation and use of computer systems and computer software for others; technical support services, namely, trouble-shooting in the nature of diagnosing computer hardware and software problems, computer server problems and problems with computer programs; computer system design services for others; computer systems analysis; interconnection of computers and computer programs, namely, integration of computer systems and computer networks; services for testing computer programs and computer hardware, namely, consulting services in the field of testing of computer components and computer systems software; installation, update and maintenance of computer programs; computer programming services for others