I-CONTROL

Telemarketing services for outbound and inbound calls; provision of customer service centers for others in the field of customer relationship management services; providing outsourced customer support services for others in the nature of information management and receiving and responding to sales, service, technical support and general information inquiries of customers through telephone, electronic mail, facsimile, and internet-based means and featuring interactive voice response and speech recognition technology; providing customer assistance for others, namely, providing voice, data and e-mail assistance for others via a global computer information network; marketing services, namely, business marketing consultation; computerized database management; back-office business processing services, namely, data processing, mail sorting, handling and receiving, all the foregoing services being offered to domestic and international businesses; Providing an interactive web site that enables users to enter, access, track, monitor and generate reports in the field of customer relationship management

Computer services, namely, providing a web-based system and online portal for customers to remotely manage, administer and modify hosted data and software applications used in the field of customer relationship management featuring voice response and outbound alert messaging; Computer technology support services, namely, help desk services