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Computer software for residential health care case management that may be downloaded from a global computer network; Computer software for administering and managing home health care that may be downloaded from a global computer network; Computer software for administering and managing residential health care that may be downloaded from a global computer network; Downloadable chatbot software for case management support, instruction, and asking and answering questions regarding residential health care and residential health care case management; Downloadable computer software for controlling and managing patient medical information for home health care, residential health care, and residential health care case management; Downloadable software, downloadable computer software, downloadable medical software, recorded medical software, and downloadable cloud-based software, all for residential health care case management; Downloadable software, downloadable computer software, downloadable medical software, recorded medical software, and downloadable cloud-based software, all for administering and managing home health care and residential health care