I

Providing advice and information regarding human service organizations, namely, providing business information regarding charitable or humanitarian organizations, via telephone; providing directory services featuring information regarding human service organizations via telephone; providing commercial information and advice for consumers regarding human service organizations, via telephone providing employment counseling information and advice, via telephone

Providing advice and information regarding Medicaid claims administration and eligibility status, rendered to individuals, via telephone

Providing information and advice in the field of employment training, via telephone; providing information and advice in the field of educating caregivers of the chronically ill and/or disabled and training for in-home personal care attendants, via telephone

Providing information and advice in the field of adult day care, via telephone

Providing information and advice in the field of nursing facility transitions, via telephone; providing information and advice in the field of diagnosis and screening of disabilities or impairments, via telephone

Providing information and advice in the field of providing personal support services for caregivers of the chronically ill and/or disabled, via telephone