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computer software, namely, user interface software, software for interfacing databases, and software for managing computer system resources for batch and on-line transaction processing software; downloadable computer software, namely, user interface software, software for interfacing databases, and software for managing computer system resources for batch and on-line transaction processing software

computer consulting services, namely, integration and installation of computer software for others; data migration services for computer software systems; and technical support services, namely, troubleshooting of computer hardware, networking, and business application software problems via telephone, email, and on-site personnel