HP SERVICE MANAGEMENT REFERENCE MODEL

Business consulting services in the field of information technology; business strategic planning services in the field of information technology; business consulting services relating to the integration of the areas of business process technology, organizational learning, change management and operational sustainability; business consultation services, namely, IT process improvement and enterprise architecture design

Computer services, namely, computer systems analysis, computer technology systems planning for others, computer systems integration and computer software, hardware, network and system design; consulting in the field of information technology; integration services in the field of information technology