HOW TO FIX

pre-recorded electronic media, namely, audio and video discs and tapes, digital recording discs and tapes, and a series of pre-recorded compact sound recording discs, video discs and videotapes all featuring information in the field of business, communication, conflict management, customer service, goal setting, leadership, relationships, stress, team building, time mastery, life strategies and workplace strategies; downloadable webcasts and podcasts featuring music, sound effects, instructions and speeches in the field of business, communication, conflict management, customer service, goal setting, leadership

printed materials, namely, books, brochures, directories, manuals, newsletters and periodicals in the field of business, communication, conflict management, customer service, goal setting, leadership, relationships, stress, team building, time mastery, life strategies and workplace strategies; agendas; event, photograph and scrapbook albums; paper banners; bookmarks; calendars; desk diaries; stickers and decals; greeting cards; postcards and posters; pens and pencils

business marketing and management consulting services; providing business information; retail store, wholesale store, online ordering, telephone ordering and catalog ordering services all featuring prerecorded electronic media and printed matter in the fields of business, communication, conflict management, customer service, goal setting, leadership, relationships, stress, team building, time mastery, life strategies and workplace strategies

workshops, classes, retreats, seminars featuring information in the field of business, communication, conflict management, customer service, goal setting, leadership, relationships, stress, team building, time mastery, life strategies and workplace strategies; entertainment services, namely, live speaking performances and speaking engagements featuring information in the field of business, communication, conflict management, customer service, goal setting, leadership, relationships, stress, team building, time mastery, life strategies and workplace strategies; on-line journals, namely, blogs featuring information in the field of business, communication, conflict management, customer service, goal setting, leadership, relationships, stress, team building, time mastery, life strategies and workplace strategies