HOOK

Downloadable computer software for customer relationship management and customer engagement management; recorded computer software for customer relationship management and customer engagement management; computer hardware; downloadable computer software for data analysis; recorded computer software for data analysis; downloadable computer software for customer relationship management; recorded computer software for customer relationship management; downloadable computer analytics software for customer relationship management, customer engagement management, and gathering and analysis of customer intelligence; recorded computer analytics software for customer relationship management, customer engagement management, and gathering and analysis of customer intelligence; downloadable software and downloadable computer application software, both of the foregoing for customer relationship management and customer engagement management; downloadable software and downloadable computer application software, both of the foregoing for customer relationship management, customer engagement management, and gathering and analysis of customer intelligence; downloadable mobile applications for customer relationship management, customer engagement management, and gathering and analysis of customer intelligence; computer databases, namely, electronic databases in the fields of customer relationship management and customer engagement management recorded on computer media; downloadable computer programs for electronic data storage; recorded computer programs for electronic data storage; downloadable data processing software; recorded data processing software; downloadable data management software; recorded data management software; blank tapes for storage of computer data; electronic publications, namely, books, magazines, journals, newsletters, brochures, and manuals in the fields of customer relationship management and customer engagement management recorded on computer media; downloadable electronic publications in the nature of books, magazines, journals, newsletters, brochures, and manuals in the fields of customer relationship management, customer engagement management, and gathering and analysis of customer intelligence

Customer relationship management; data management services for use in customer relationship management and customer engagement management; database management; data processing for businesses; business data analysis; business data analysis for the purpose of customer relationship management; business research; marketing services, namely, conducting marketing research in the nature of consumer trend analysis, and providing marketing advice based on the marketing research performed on consumer buying habits; consumer research and economic forecasting services related to consumers; consumer profiling for commercial purposes; information, advice and consultancy in relation to the aforementioned services

Education, namely, classes, seminars, workshops, presentations, live demonstrations, and conferences in the fields of customer relationship management and customer engagement management; provision of training in the fields of customer relationship management and customer engagement management; provision of education in the form of classes, seminars, workshops, presentations, live demonstrations, and conferences and training in the field of customer relationship management; provision of education in the form of classes, seminars, workshops, presentations, live demonstrations, and conferences and training in the field of customer relationship management software solutions; arranging, organising and conducting educational, non-commercial conferences, seminars, exhibitions and fairs, all of the foregoing in the fields of customer relationship management and customer engagement management; educational services, namely, arranging and conducting online courses of instruction in the fields of customer relationship management and customer engagement management via a website; providing online training in the form of classes, seminars, workshops, and presentations in the fields of customer relationship management and customer engagement management; Providing online, non-downloadable electronic publications, namely, books, magazines, journals, newsletters, brochures, and manuals in the fields of customer relationship management and customer engagement management; providing online, non-downloadable electronic publications in the form of books, magazines, journals, newsletters, brochures, and manuals in the field of customer relationship management, customer engagement management, and gathering and analysis of customer intelligence; providing a website featuring non-downloadable videos of presentations in the field of customer relationship management; information, advice and consultancy in relation to the aforementioned services

Software as a Service (SAAS) services featuring software for customer relationship management and customer engagement management; Software as a Service (SAAS) services featuring computer software for customer relationship management; providing on-line, non-downloadable software for customer relationship management and customer engagement management; providing on-line, non-downloadable software for data analysis and forecasting; providing temporary use of on-line, non-downloadable software for data analysis and forecasting; design and development of computer hardware and software; computer software maintenance; Platform as a Service (PaaS) featuring computer software platforms for customer relationship management and customer engagement management; programming for others of computer software for Internet platforms; Software as a service (SAAS) services, namely, Hosting software for use by others for use in data analysis and database management in the fields of customer relationship management and customer engagement management; Hosting websites on the Internet; Hosting of digital content on the Internet; computer software programming for others in the nature of creation of computing platforms for others; information, advice and consultancy in relation to the aforementioned services