HIGGINS

Downloadable computer software to assist a user in operating a computerized handheld device; Downloadable computer software for accessing, storing, retrieving, managing, processing and using information; Downloadable computer software for voice recognition, processing voice commands and converting between speech and text; Downloadable computer software for creating, sending, receiving and managing voicemail and email; Downloadable computer software for scheduling and managing appointments, reminders, events and calendar entries on an electronic calendar; Downloadable computer software for operating audio-visual information; Downloadable computer software for processing and managing mapping and directional information; downloadable computer software for use in note-taking, namely, Downloadable computer software for recording and organizing audio information in electronic form; Downloadable computer software for personal information management; Downloadable computer software for organizing and accessing phone numbers, addresses, and other personal contact information; Downloadable computer software for accessing, browsing and searching online databases; Downloadable computer software for enabling handsfree use of a mobile phone through voice recognition; Downloadable computer software for retrieving and providing employee information; Downloadable computer software for retrieving and providing Human Resource information

Providing human resource analysis and consulting services; providing employee information, namely, collecting, analyzing, reporting, and providing feedback from individuals who are employed by or separate from an organization; Providing employee relations information services; Providing employment counseling information on how to successfully transition jobs; Providing information on the topic of employee satisfaction; Compiling of information of all of the foregoing into computer databases and providing such information in response to voice or text-controlled inquiries; Providing consultation and information in the field of human resource activities and events for businesses, namely, special even planning for business purposes

Education services, namely, providing instruction in using voice-enabled software applications

Providing online non-downloadable software for accessing, storing, retrieving, managing, processing and using information; Providing online non-downloadable computer software for voice recognition, processing voice commands and converting between speech and text; Providing online non-downloadable computer software for creating, sending, receiving and managing voicemail and email; Providing online non-downloadable computer software for scheduling and managing appointments, reminders, events and calendar entries on an electronic calendar; Providing online non-downloadable computer software for operating audio-visual information; Providing online non-downloadable computer software for processing and managing mapping and directional information; Providing online non-downloadable computer software for use in note-taking, namely, non-downloadable computer software for recording and organizing audio information in electronic form; Providing online non-downloadable computer software for personal information management; Providing online non-downloadable computer software for organizing and accessing phone numbers, addresses, and other personal contact information; Providing online non-downloadable computer software for accessing, browsing and searching online databases; Providing online non-downloadable computer software for retrieving and providing employee information; Providing online non-downloadable computer software for retrieving and providing Human Resource information

Personal virtual assistant services in the nature of personal concierge services for others comprising of providing customer-specific information to meet individual needs, rendered online