HGS IMPACTABILITY INDEX

Advertising services related to user engagement customer analytics, and monitoring consumer interactions; business management; business administration; providing office functions; outsourcing services; invoicing and billing services; business consultancy; business process outsourcing services in the field of software design; data entry and processing services; providing business support staff services; business research; compilation of information into computer databases; marketing research; sales promotion for others related to user engagement customer analytics, and monitoring consumer interactions; systemization of information into computer databases; analysis of market research data and statistics and compilation of statistics related to user engagement customer analytics, and monitoring consumer interactions; operation of telephone call centers for others

Technical support services, namely, troubleshooting in the nature of the repair of computer hardware and consumer electronic goods in the nature of audio receivers, video decoders and amplifiers

Education services, namely, providing classes and seminars in the field of software development; providing business training; entertainment services, namely, providing information on community sporting and cultural events; organizing community sporting and cultural events

Development, design, installation, maintenance, updating and rental of computer software, none of the foregoing related to or promoting software for supply chain management and inventory ordering; computer programming; data warehousing; scientific and technological services, namely, scientific research and testing in the field of software development, namely, the development of software related to user engagement customer analytics, and monitoring consumer interactions; product research and development services for others; industrial research in the field of software development, namely, the development of software related to user engagement customer analytics, and monitoring consumer interactions, and scientific analysis in connection thereto; information technology consulting services; computer technology support services, namely, help desk services; technical support services, namely, troubleshooting computer software problems via a technical contact center; technical support services, namely, troubleshooting software problems; digitization of documents