_HERO

Software as a service (SaaS) featuring non-downloadable software utilizing artificial intelligence (AI) agents configured to autonomously and semi-autonomously execute and orchestrate complex actions and workflows across diverse technology and business domains to improve the monitoring, management, analysis, diagnosis, and resolution of system reliability, performance, and security issues in technology stack infrastructure, software applications, digital services and diverse toolchains. Software for the automated creation of dedicated collaboration channels and video conferencing bridges for facilitating and automating communication and collaboration for incident response teams. Computer software for autonomously or semi-autonomously collecting, processing, analyzing, and acting upon telemetry data, including metrics, events, logs, and traces (MELT), from software, applications, containers, systems, servers, cloud services, and infrastructure changes.

Software as a service (SaaS) services featuring non-downloadable software utilizing artificial intelligence (AI) agents for technology stack monitoring and management services, namely, autonomously or semi-autonomously collecting, processing, analyzing, and acting upon telemetry data.Software as a service (SaaS) services featuring non-downloadable software utilizing artificial intelligence (AI) agents for autonomous troubleshooting and diagnostic services for technology stack problems, namely, utilizing artificial intelligence to autonomously investigate and diagnose the root cause of system alerts and performance degradation.Software as a service (SaaS) services featuring non-downloadable software utilizing artificial intelligence (AI) agents for automated technology stack remediation and optimization services, namely, autonomously executing planned actions to resolve system issues.Customized software development and configuration services for others, namely, the automated creation and dynamic adjustment of software artifacts for the purpose of maintaining system reliability.Providing temporary use of non-downloadable software for facilitating and automating communication and collaboration for incident response teams.Technology stack quality management and continuous improvement services, namely, utilizing AI to automatically clean up temporary monitoring configurations, post-incident.Automate workflows across diverse business and technology domains, namely, utilizing specialized AI agents services designed to enhance productivity and decision-making across diverse toolchains.